Term & Conditions

Frauenfeld 3.4.2019
General terms and conditions (AGB) for orders via www.hathi.ch

1. CONCLUSION OF CONTRACT
By placing an order on our website www.hathi.ch you are placing a binding order for the items in your shopping cart. The contract is concluded upon receipt of the order confirmation. The ordered goods will be delivered as soon as we have received payment of the full purchase price including shipping costs. We therefore ask you to transfer the purchase price to our bank account immediately after receipt of the order confirmation, at the latest, however, within 7 days.
2. PRICES
The prices listed in the offer at the time of ordering shall apply. The indicated prices are final prices.
3. DELIVERY
For the duration of deliver, working days are specified in the ordering process, statutory holidays must be counted separately. You can see the shipping costs for each product in the order process. We deliver to Switzerland, Principality of Liechtenstein, European Union (EU).

We charge the following shipping costs:
-Switzerland / Fürstentum Liechtenstein: CHF 10.00 per order value of CHF 150.00 or more, delivery is free of shipping costs.
-European Union (EU): CHF 45.- incl. customs clearance costs* /
*The Swiss Post will invoice you directly for the import tax.
4. PAYMENT
We offer the payment methods prepayment (transfer to our bank account), credit card (Mastercard and VISA), and Paypal. Please note that we only accept payments from accounts in Switzerland and within the European Union (EU). You are responsible for any extra costs included in a money transaction.
5. GIFT VOUCHERS
Gift vouchers can only be redeemed before the order process is complete. The credit balance of a gift voucher will not be paid out in cash, nor will interest be charged on it.
6. RIGHT OF RETURN
Ordered products can be returned to us within 14 days after receipt of the goods (start of period on the day after receiving of goods). Timely dispatch is sufficient to meet the deadline. The prerequisite for exercising the right of return, however, is that you return the goods completely and undamaged in their original packaging. The amount already received will be refunded. We only accept returns if they have been registered with us in advance by e-mail to: retouren@hathi.ch. You will then receive a returns form from us, which you must complete and enclose.
The return will be at your expense.

Please send goods to us:
Frauenfeld 3.4.2019
HATHI GMBH
Försterhausstrasse 6a
CH-8500 Frauenfeld
7. REPAYMENTS
We will arrange for any repayments by invoice and advance payment to the account specified by you for the repayment. If you have paid by Paypal or credit card, the refund will be made to the associated Paypal or credit card account.
8. WAREHOUSE OF GOODS
The products we offer in our online shop are usually also available. Should this not be the case and we are not able to execute the order immediately or not at all, we will inform you immediately by e-mail and will refund the amount already paid. Compensation due to nondelivery is excluded.
9. CUSTOMER SERVICE
If you have any questions, please contact our customer service at sonja@hathi.ch
10. LEGAL LIABILITY FOR DEFECTS
HATHI expressly reserves the right to supply the Buyer with a replacement free of defects in the event of asserted and established defects in the purchased product.
11. COPYRIGHT (PICTURE & TEXT RIGHTS)
The use of the contents of our website of any kind is prohibited without our express consent. All image and text rights of this website are owned by us.
12. DATA PROTECTION
The personal data transmitted by you to us will be treated confidentially. We comply at all times with data protection and data security legislation. Under no circumstances will your data be passed on to third parties.
13. APPLICABLE LAW AND PLACE OF JURISDICTION
Swiss law applies to all legal transactions or other legal relationships with us. The place of jurisdiction is Frauenfeld.
14. FACEBOOK; INSTAGRAM AND LINKED WEBSITES
HATHI GmbH assumes no liability for the contents of linked websites, Facebook Profiles and Instagram Profiles, or for third party content.
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